At MGB Wallets, we want you to be completely satisfied with your purchase. If you are not happy with your order, this Returns Policy outlines your rights and the steps to return a product.
1. Returns Period
You have 30 days from the date of delivery to return an item for a refund, exchange, or store credit. Items must be returned in their original condition and packaging.
2. Eligible Items
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Products must be unused, undamaged, and in the condition you received them.
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All original tags, packaging, and accessories must be included.
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Sale or clearance items may not be eligible for a full refund (check product description for exceptions).
3. How to Return
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Contact us via email to request a return.
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Include your order number and reason for return.
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You will receive instructions on how and where to send your item.
Note: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
4. Refunds
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Refunds will be issued to your original payment method after we have received and inspected your return.
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Please allow up to 14 working days for the refund to appear on your account.
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Shipping costs for the original purchase are non-refundable, except where the product is faulty or incorrectly supplied.
5. Exchanges
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If you wish to exchange a product for a different model or colour, please contact us.
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Exchanges are subject to stock availability.
6. Faulty or Incorrect Items
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If you receive a faulty or incorrect product, please contact us immediately.
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We will provide instructions for returning the item at no additional cost and will replace it or issue a full refund.
7. Contact Us
For returns or enquiries regarding this policy:
MGB Wallets
Please contact us via email for return address.
Thank you